Association for Airline Passenger Rights (AAPR)

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Passenger Bill of Rights

H.R.624
S.213
Summary

FAA Reauthorization

H.R.915
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Government Reports

Commercial Aviation: Airline Industry Contraction Due to Volatile Fuel Prices and Falling Demand Affects Airports, Passengers, and Federal Government Revenues
Next Generation Air Transportation System: Status of Transformation and Issues Associated with Midterm Implementation of Capabilities
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Association for Airline Passenger Rights Urges Passengers to Avoid Flying Spirit Airlines until ‘Carry-On’ Luggage Fees are Eliminated; Decision comes as Spirit Airlines set to impose fees on carry-on luggage effective August 1st

WASHINGTON, D.C. (July 27, 2010) – The Association for Airline Passenger Rights (AAPR) today urged the flying public to avoid patronizing Spirit Airlines and temporarily cease flying on the airline until it eliminates its new “carry-on” luggage fees, set to take effect on August 1, 2010. Spirit Airlines is poised to take the airline industry’s current ‘nickel & dime’ business model to the next level by imposing more fees on its customers for carry-on luggage. AAPR is the only consumer rights organization to take this position thus far. [DOC|PDF]

Association for Airline Passenger Rights Responds to Spirit Airlines Decision to Impose Fees on Carry-On Luggage; passengers are fed up with the 'nickel and dime' approach

WASHINGTON, D.C. (April 6, 2010) - The Association for Airline Passenger Rights (AAPR) today blasted the decision by Spirit Airlines to impose more fees on its customers for carry-on luggage. AAPR contends that Spirit Airlines' asking its passengers to pay additional fees for checked luggage, as well as carry-on luggage now, smacks of an industry that is increasingly out of touch with its shrinking consumer base. [DOC|PDF]

Association for Airline Passenger Rights Urges Congress to Reconcile Legislation on FAA Reauthorization & Passenger Bill of Rights; Law aims to improve air travel and protect passengers rights

WASHINGTON, D.C. (March 25, 2010) – The Association for Airline Passenger Rights (AAPR) today urged the Congress to act quickly to approve the FAA Reauthorization Act, which has now been approved by both the United States House of Representative and United States Senate. The far-reaching legislation, among other things, would replace antiquated air traffic control technology, improve safety measures and codify the long-awaited passenger rights provisions. [DOC|PDF]

Association for Airline Passenger Rights Calls on DOT to Improve Accessibility for In-Flight Entertainment; Requirement would Uphold Spirit of the Americans with Disabilities Act and Air Carrier Access Act

WASHINGTON, D.C. (February 24, 2010) – The Association for Airline Passenger Rights (AAPR) today called on the U.S. Department of Transportation to require commercial air carriers to provide closed-caption or subtitles on all in-flight entertainment for the deaf and hard-of-hearing passengers. While DOT requires that captioning be available on all safety and information related videos, it does not enforce the same accessibility standard for in-flight entertainment, such as movies and television shows. [DOC|PDF]

Download National Sign-On Letter Sent to DOT Secretary Ray LaHood

Association for Airline Passenger Rights Applauds DOT Regulation Implementing the Passenger Bill of Rights; New Rule Limits Time Airlines Can Hold Delayed Passengers to 3-Hours

WASHINGTON, D.C. (December 21, 2009) – The Association for Airline Passenger Rights (AAPR) today praised the Obama Administration and the U.S. Department of Transportation’s decision to limit the amount of time airline passengers can be stranded on the tarmac. The new regulation implements key provisions of the Passenger Bill of Rights – and now will allow stranded passengers to deplane after three hours on the tarmac...[DOC|PDF]

Association for Airline Passenger Rights Praises Hefty Fines Levied on Continental, Express Jet and Mesaba Airlines for Overnight Tarmac Delay

WASHINGTON, D.C. (November 24, 2009) – The Association for Airline Passenger Rights (AAPR) today praised the U.S. Department of Transportation’s decision to levy hefty fines against three air carriers for the August incident involving an excessive tarmac delay in Rochester, Minnesota. On August 6th, beleaguered passengers were stranded on the plane overnight with limited food and water, or access to bathroom facilities for over six hours...[DOC|PDF]

Association for Airline Passenger Rights Supports Sen. Schumer's Call for Investigation into Airline Frequent Flier Programs

WASHINGTON, D.C. (November 23, 2009) - The Association for Airline Passenger Rights (AAPR) today announced that it supports a federal review into complaints by airline consumers about lost frequent flier miles. Senator Charles Schumer (D-NY) called for the probe on Sunday...[DOC|PDF]

Association for Airline Passenger Rights Endorses Petition for Wheelchair Accessibility on Airplanes

WASHINGTON, D.C. (September 21, 2009) – The Association for Airline Passenger Rights (AAPR) today endorsed a petition being circulated by Sally O'Neill, a 17-year old girl with cerebral palsy, calling on the airline industry to comply with the mandates of the Americans with Disabilities Act (ADA) of 1990. The petition calls on the airline industry to modify the first seat in the first row to allow passengers with disabilities using wheelchairs to remain in their wheelchairs during flight...[DOC|PDF]

AAPR Blasts United Airlines Decision to Discriminate Against People of Size; New Policy Charges Overweight Passengers for Two Tickets

WASHINGTON, D.C. (April 17, 2009) – The Association for Airline Passenger Rights (AAPR) today blasted the decision by United Airlines to violate the Civil Rights of people of size by charging them for two tickets if they are deemed to be overweight. United Airlines announced that its ticket agents will begin denying boarding passes to people of size if they are "unable to comfortably fasten a safety belt with one extension or sit comfortably with armrests down," unless they purchase a second ticket...[DOC|PDF]

Watch CNN news clip with Brandon Macsata.
Watch CNN news interview with Kate Harding.

AAPR Applauds President's FAA Administrator Nominee J. Randolph "Randy" Babbitt

WASHINGTON, D.C. (April 1, 2009) - The Association for Airline Passenger Rights (AAPR) today applauded President Barack Obama's choice of J. Randolph "Randy" Babbitt as Administrator for the Federal Aviation Administration (FAA).
Read more...[DOC|PDF]

Association for Airline Passenger Rights Applauds FAA Reauthorization Act; Legislation Includes Important Consumer Rights Protections

WASHINGTON, D.C. (February 12, 2009) - The Association for Airline Passenger Rights (AAPR) today applauded federal legislation to reauthorize the Federal Aviation Administration (FAA) for its inclusion of consumer rights protections. The legislation (H.R.915) was introduced by Representatives James Oberstar (D-MN), Chairman of the House Committee on Transportation and Infrastructure, and Jerry Costello (D-IL), Chairman of the House Subcommittee on Aviation.
Read more...[DOC|PDF]

New Consumer Rights Group Focuses on Air Travel; Association for Airline Passenger Rights Aims to Improve Industry

WASHINGTON, D.C. (January 28, 2009) – Domestic airline passengers today took a giant step toward improving the airline industry in the United States. The Association for Airline Passenger Rights (AAPR) flew onto the national stage aiming to change the nature of domestic air travel by improving customer service and pursuing a federal “Passenger Bill of Rights” in the United States Congress...(DOC) (PDF).

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